Customer Testimonials
See what our customers are saying about us
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From idea to MP in 11 months, could not have done this without Instrumental!
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David Kalinowski
Head of Hardware
Opal Camera
Without Instrumental, fixing the issue and delivering customer satisfaction would have been slower, harder, and more expensive.
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Burc Sahinoglu
Chief Technology Officer
Owlet
Nobody provides the contextualization and user experience that Instrumental has developed. This is the holy grail of data correlation.
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Mike
Director of Operations
L3Harris
Within a few weeks, we discovered the root cause of an issue — and we figured it out right from our own desks. This was a game-changer that will help us deliver the best possible product to our customers.
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Mike Schuetz
Manufacturing Engineering Manager,
owlet
Instrumental reduces the number of experimental builds needed to validate our products during development.
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Dave Konczal
Director of NPI
MOTOROLA MOBILITY
The Instrumental System built a virtual library of evidence. Instead of worrying what we were missing, we could identify early issues and prevent quality gaps.
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Justin
Operations Manager,
IoT Company
Instrumental enables you to work smarter. Instead of doing disassembly, you can spend your time solving problems.
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Wayne Morrison
Principal Staff Mechanical Engineer,
MOTOROLA MOBILITY
[Failure Analysis] is normally something I’d only be able to do on-site, I’d have to actually fly there ,and this lets me do that remotely which is very important to us.
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Principle Applications Scientist
P2I
This would not have been possible without Instrumental’s visual data – we saved many man hours and time in China.
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David Platner
Mechanical Engineer,
MOTOROLA MOBILITY
I had heard anecdotal evidence that parts were biased, but when I quickly flipped through 20 images I thought: wow, there’s tons of variation and we need to be paying attention.
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Claire
Mechanical Engineer,
Fortune 500 Company
Instrumental saved us 900+ engineering weeks, a core metric for Meta, unlocking capacity across our hardware and software teams.
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Steve McClure
Senior Director of Hardware Engineering, Reality Labs
Meta
By using Instrumental, it was like being at the factories. The transparency Instrumental provided resulted in more prompt attention and a higher level of care for our line, putting us on the same level of priority as other customers with higher volume.
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Bill Maginn
Operations Engineering | Manufacturing | NPI Leader Manager,
AXON
[Instrumental] transformed us to the next level of product. These are new capabilities we don’t have.
″VP of Manufacturing Technologies
$15B Mission-Critical Electronics Leader
Open access to data and quick identification of the failure mode allowed us to cut nearly four weeks off our project schedule.
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Chris Fisher
Senior Test and Quality Manager,
PUFFCO
We rely heavily on Instrumental to make sure that what happens is what is meant to happen.
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Principle Applications Scientist
P2I
Programs that used Instrumental during development ramped faster than products that did not use it.
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Lyon Wang
Director of Engineering & NPI,
MOTOROLA MOBILITY
Without Instrumental, we wouldn’t have gained the visibility and data to make the case for investment in this process improvement as quickly. We were able to enact a process change using robotics to prevent downstream reliability issues.
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Bill Maginn
Operations Engineering | Manufacturing | NPI Leader Manager,
AXON
Instrumental helped us quickly identify major impacts to our units and gave us data to back up what to do next.
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Chris Fisher
Senior Test and Quality Manager,
PUFFCO
I felt that Instrumental got what we were doing and why our mission is so important to us. Throughout the process, they actively helped us solve immediate problems and they’re committed to evolving their platform to further support our needs. We had a great two-way synergy with the Instrumental team and that’s why we’re getting ready to use Instrumental again on a new product.
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Bill Maginn
Operations Engineering | Manufacturing | NPI Leader Manager,
AXON
I used to visit our factory 7 times a year for 2-3 weeks at a time — that’s spending nearly half of my year overseas. Now Instrumental gives me remote oversight and does a tremendous job helping our team save time on inspection and assembly.
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John
Hardware Quality Engineer ,
Fortune 500 Company