Customer Testimonials

See what our customers are saying

Within a few weeks, we discovered the root cause of an issue — and we figured it out right from our own desks. This was a game-changer that will help us deliver the best possible product to our customers.

owlet logo

Mike Schuetz

Manufacturing Engineering Manager,

owlet

We rely heavily on Instrumental to make sure that what happens is what is meant to happen.

P2I logo

Principle Applications Scientist

P2I

By using Instrumental, it was like being at the factories. The transparency Instrumental provided resulted in more prompt attention and a higher level of care for our line, putting us on the same level of priority as other customers with higher volume.

AXON logo

Bill Maginn

Operations Engineering | Manufacturing | NPI Leader Manager,

AXON

Instrumental reduces the number of experimental builds needed to validate our products during development.

MOTOROLA MOBILITY logo

Dave Konczal

Director of NPI

MOTOROLA MOBILITY

Open access to data and quick identification of the failure mode allowed us to cut nearly four weeks off our project schedule.

PUFFCO logo

Chris Fisher

Senior Test and Quality Manager,

PUFFCO

Did we improve the quality of the final product with the Instrumental system? The answer is yes! Without the immediate data collection and subsequent analysis, we would not have found and solved the issues on time. Some of the issues we may never have found. I am very happy to have Instrumental on the line.

 FLIR logo

Marcel Tremblay

Director of Mechanical Engineering,

FLIR

Programs that used Instrumental during development ramped faster than products that did not use it.

MOTOROLA MOBILITY logo

Lyon Wang

Director of Engineering & NPI,

MOTOROLA MOBILITY

We typically speed through NPI knowing we’ll have defects to fix in MP. With Instrumental we were able to detect and fix problems a lot faster in NPI, resulting in a much smoother MP.

WITHINGS (NOKIA HEALTH) logo

Francois Vailland

Industrialization Team Leader,

WITHINGS (NOKIA HEALTH)

We were trying to scale manufacturing in an ‘Apple Way’ without the massive operational resources of Apple. Across the board, Instrumental saved us time by giving us a really quick feedback loop.

PEARL AUTO logo

Chrissy Meyer

Director of Hardware Product Development,

PEARL AUTO

The Instrumental System built a virtual library of evidence. Instead of worrying what we were missing, we could identify early issues and prevent quality gaps.

IoT Company logo

Justin

Operations Manager,

IoT Company

Without Instrumental, we wouldn’t have gained the visibility and data to make the case for investment in this process improvement as quickly. We were able to enact a process change using robotics to prevent downstream reliability issues.

AXON logo

Bill Maginn

Operations Engineering | Manufacturing | NPI Leader Manager,

AXON

Instrumental enables you to work smarter. Instead of doing disassembly, you can spend your time solving problems.

MOTOROLA MOBILITY logo

Wayne Morrison

Principal Staff Mechanical Engineer,

MOTOROLA MOBILITY

Without Instrumental, we would not have found the issues on time – some of them we would have never found [until our customers did].

 FLIR logo

Director of Mechanical Engineering

FLIR

Instrumental helped us quickly identify major impacts to our units and gave us data to back up what to do next.

PUFFCO logo

Chris Fisher

Senior Test and Quality Manager,

PUFFCO

[Failure Analysis] is normally something I’d only be able to do on-site, I’d have to actually fly there ,and this lets me do that remotely which is very important to us.

P2I logo

Principle Applications Scientist

P2I

I felt that Instrumental got what we were doing and why our mission is so important to us. Throughout the process, they actively helped us solve immediate problems and they’re committed to evolving their platform to further support our needs. We had a great two-way synergy with the Instrumental team and that’s why we’re getting ready to use Instrumental again on a new product.

AXON logo

Bill Maginn

Operations Engineering | Manufacturing | NPI Leader Manager,

AXON

This would not have been possible without Instrumental’s visual data – we saved many man hours and time in China.

MOTOROLA MOBILITY logo

David Platner

Mechanical Engineer,

MOTOROLA MOBILITY

I used to visit our factory 7 times a year for 2-3 weeks at a time — that’s spending nearly half of my year overseas. Now Instrumental gives me remote oversight and does a tremendous job helping our team save time on inspection and assembly.

Fortune 500 Company logo

John

Hardware Quality Engineer ,

Fortune 500 Company

I had heard anecdotal evidence that parts were biased, but when I quickly flipped through 20 images I thought: wow, there’s tons of variation and we need to be paying attention.

Fortune 500 Company logo

Claire

Mechanical Engineer,

Fortune 500 Company

Higher yields.
Fewer escapes.

Accelerate cycles and control production with Instrumental.

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