Customer Testimonials

Within a few weeks, we discovered the root cause of an issue — and we figured it out right from our own desks. This was a game-changer that will help us deliver the best possible product to our customers.

We rely heavily on Instrumental to make sure that what happens is what is meant to happen.

By using Instrumental, it was like being at the factories. The transparency Instrumental provided resulted in more prompt attention and a higher level of care for our line, putting us on the same level of priority as other customers with higher volume.

Instrumental reduces the number of experimental builds needed to validate our products during development.

Open access to data and quick identification of the failure mode allowed us to cut nearly four weeks off our project schedule.

Did we improve the quality of the final product with the Instrumental system? The answer is yes! Without the immediate data collection and subsequent analysis, we would not have found and solved the issues on time. Some of the issues we may never have found. I am very happy to have Instrumental on the line.

Programs that used Instrumental during development ramped faster than products that did not use it.

We typically speed through NPI knowing we’ll have defects to fix in MP. With Instrumental we were able to detect and fix problems a lot faster in NPI, resulting in a much smoother MP.

We were trying to scale manufacturing in an ‘Apple Way’ without the massive operational resources of Apple. Across the board, Instrumental saved us time by giving us a really quick feedback loop.

The Instrumental System built a virtual library of evidence. Instead of worrying what we were missing, we could identify early issues and prevent quality gaps.