Team Spotlights: Blog Series

Our people are our most valuable product at Instrumental. We believe in hiring the best teammates who are ready to work with joy, be helpful, and play to win! Get to know some of our awesome teammates through this blog series.

Meet Heather Esford!

recruiting coordinator

Today we'll meet Heather, our newest Recruiting Coordinator. Learn more about the dog breed that she's obsessed with, her recent work highlights, and the best things about her day!


What does your typical day look like at Instrumental?

I usually start my day by scanning for any candidate scheduling emails that need to be added to my to-do list. I then review any new activity from our ATS, Lever. While on Lever, I look through our pipelines and make sure that candidates are moving through our process smoothly. After these standard everyday tasks, I break out my calendar to block my time for any projects or tasks that are on my to-do list.

Every day is different for me which is definitely something that I enjoy about Instrumental! If I’m in the office, I might be catching up with my teammates or taking a walk while discussing some of our priorities. The time really passes quickly and by the end of the day I’ve accomplished a lot.

Why did you choose Instrumental?

I chose Instrumental because of the company’s energy, the commitment to growth, and the excitement of each of the people that I spoke with before accepting my offer. I felt very welcomed during the interview process and even felt like I was growing in my confidence from the supportive feedback from each interviewer.

When I finally spoke with our CEO, Anna, our conversation was filled with laughter, honesty, and a good reflection of the leadership that she brings to Instrumental every day. I’ve continued to think about my interview process as a true reflection of the culture at Instrumental. Everyone continued to be supportive and encouraging after I accepted the offer.

Tell us one thing that people may not know about you.

I have a slight obsession with pugs. I get really excited when I see a pug out on a walk or running in the dog park. I’ve held pug theme days in a former job, I have a pug shirt, a stuffed animal, and even a pug finger puppet. Do I know many facts about pugs? No, not at all. I just really think pugs are the best dog for me.

Since joining Instrumental, what has been your favorite memory working here?

During my first week, we had a lot of big wins as a company. It felt like everyday there was something huge to celebrate. It was also the week of our company holiday party, additional team building activities, and our end of the year reflections.

That week I joined a gingerbread house making class with some other team mates over Zoom. Even though I had missed registration as a new employee, I was still invited and provided with an awesome Super Mario style gingerbread house kit so that I could participate. I was really proud of my house design and loved the creativity I saw from everyone else. I’m glad that I was able to participate in such a fun event with everyone on my fourth day working at Instrumental.

What is your favorite Instrumental Slack Channel and why?

My favorite Slack channel is #we-love-pets! I don’t have any pets but I really wish I did so it’s always nice to look at cute pictures of cats and dogs that fellow Instrumentalists have. Usually, the photos are really sweet with the animals playing or just trying to be a part of the work day. My favorites are when people post videos so we can see the pets in action. I hope to get a dog soon and spam this channel as much as possible.

What do you like most about your job?

I like being able to work on a lot of projects throughout the day and always feel accomplished when I close my computer at night. I feel lucky to work on a team that encourages me to run with my ideas and try things out. It’s a good feeling to know that you are making an impact in a lot of different ways.

Interacting with candidates is such a great part of my day and it is really something that I value when trying to build strong experiences. Hearing about a candidate that accepts an offer is always a huge celebration for our team. When we finally get to onboard that candidate, it feels even more special and exciting for the whole team at Instrumental.

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